Changing Settings as an External User

Changing Language

From the home page:

1. In the top right corner of the screen, click the drop-down menu next to your user details.

2. Click Change Language.

3. The language options available to external users will be displayed. You can select your preferred language.

4. The language will update automatically. You can always change it back using the same method.

Update User Details

From the home page:

1. In the top right corner of the screen, click the drop down menu next to your user details.

2. Click Edit User Details.

3. You can make the changes you need to, such as updating your contact details or your password. Once you have completed your changes in the form, select the Review & Summary button.

4. You will then be provided a summary of your completed application for final review. Once you are ready to submit, click Submit Application.

5. You will then need to log out and log back into the system for the changes to take effect.

Forgotten Password

1. If you have a user account, but you have forgotten your password, you can update it by selecting Forgot my password on the login page.

1. Enter your username in the text box, then click Review & Summary.

3. You will be asked to review the form. Once you have confirmed your username, click Submit application

4. You will then receive an email from Conforma. Follow the link to reset your password.

5. Back at the Conforma portal, select Click here, where you will be taken to update your password.

6. Enter your new password then click Review & Summary.

7. Once you have confirmed your changes, click Submit application. You will then be taken back to the login page.